{"id":16,"date":"2024-03-01T11:11:37","date_gmt":"2024-03-01T10:11:37","guid":{"rendered":"http:\/\/essentialwbbn.es\/?page_id=16"},"modified":"2025-03-13T11:01:14","modified_gmt":"2025-03-13T10:01:14","slug":"reembolso_devoluciones","status":"publish","type":"page","link":"https:\/\/essentialwbbn.es\/eng\/reembolso_devoluciones\/","title":{"rendered":"Return and refund policy"},"content":{"rendered":"

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\u00bfPUEDO DEVOLVER MI PEDIDO?<\/h2>\n

Tiene un plazo de 14 d\u00edas para hacer la devoluci\u00f3n completa del pedido. Tambi\u00e9n puede devolver parte del pedido.<\/p>\n

Indique en el formulario<\/a> el motivo y franja horaria (ma\u00f1ana o tarde) para gestionar la recogida.<\/p>\n

Una vez recibida la mercanc\u00eda en nuestras oficinas, y previa comprobaci\u00f3n del estado de la misma, se reembolsar\u00e1 el importe total del pedido o parcial en la misma plataforma que se realiz\u00f3 el pago, pero nunca los gastos de env\u00edo (salvo error nuestro). No se realizar\u00e1 el abono hasta que hayamos recibido el producto y comprobado su perfecto estado.<\/p>\n

 <\/p>\n

\u00bfQU\u00c9 PASA SI EL ART\u00cdCULO QUE ME LLEGA TIENE UN PROBLEMA DE FABRICACI\u00d3N?<\/h2>\n

El compromiso de Essentials WBBN es ofrecer la m\u00e1xima calidad y lograr una total satisfacci\u00f3n de nuestros clientes. Por lo tanto, si cuando reciba su pedido no queda satisfecho con alguno de sus art\u00edculos, tiene un plazo de catorce (14) d\u00edas naturales a contar desde la fecha de su recepci\u00f3n para ser devueltos.<\/p>\n

 <\/p>\n

\u00bfQU\u00c9 OCURRE SI HAY UN ERROR DE PRECIO EN LA P\u00c1GINA WEB?<\/h2>\n

Los errores telem\u00e1ticos en precios en la web no condicionan el env\u00edo del modelo. Por lo que si por error telem\u00e1tico un art\u00edculo marca un precio que no es el correcto no se proceder\u00e1 al env\u00edo del mismo a no ser que se abone el importe correcto.<\/p>\n

 <\/p>\n

Devoluci\u00f3n del producto defectuoso<\/h2>\n

En el caso de que el producto no se encuentre en buen estado y las causas imputables a este, no sean consecuencia del cliente, este tendr\u00e1 derecho a la devoluci\u00f3n del producto, informando a BABY NIT SL del motivo de devoluci\u00f3n a trav\u00e9s de cualquiera de los medios facilitados en las presentes condiciones de contrataci\u00f3n, y sin coste alguno para el cliente. Esta devoluci\u00f3n por motivo de defecto o mal estado del producto no ser\u00e1 considerada un derecho de desistimiento.<\/p>\n

BABY NIT SL se compromete a asumir el coste de la devoluci\u00f3n y a restituir el producto por uno nuevo de acuerdo con condiciones aceptadas en el momento de la venta.<\/p>\n

Si el cliente desea presentar una reclamaci\u00f3n, el establecimiento de BABY NIT SL est\u00e1 situado en C\/ ANOIA S\/N NAVE 7 POLIGONO INDUSTRIAL URVASA 08130, SANTA PERPETUA DE MOGODA (BARCELONA) o a trav\u00e9s del formulario de contacto<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

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<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\u00bfPUEDO DEVOLVER MI PEDIDO? Tiene un plazo de 14 d\u00edas para hacer la devoluci\u00f3n completa del pedido. Tambi\u00e9n puede devolver parte del pedido. Indique en el formulario el motivo y franja horaria (ma\u00f1ana o tarde) para gestionar la recogida. Una vez recibida la mercanc\u00eda en nuestras oficinas, y previa […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"\n

This is a sample page.<\/b><\/p>\n\n\n\n

Overview<\/h3>\n\n\n\n

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n\n\n

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n\n\n\n

Additional non-returnable items:<\/p>\n\n\n\n

    \n
  • Gift cards<\/li>\n
  • Downloadable software products<\/li>\n
  • Some health and personal care items<\/li>\n<\/ul>\n\n\n\n

    To complete your return, we require a receipt or proof of purchase.<\/p>\n\n\n\n

    Please do not send your purchase back to the manufacturer.<\/p>\n\n\n\n

    There are certain situations where only partial refunds are granted:<\/p>\n\n\n\n

      \n
    • Book with obvious signs of use<\/li>\n
    • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>\n
    • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n
    • Any item that is returned more than 30 days after delivery<\/li>\n<\/ul>\n\n\n\n

      Refunds<\/h2>\n\n\n\n

      Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n

      If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\nLate or missing refunds<\/b>\n\n\n\n

      If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n\n\n\n

      Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n

      Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n

      If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n\n\n\nSale items<\/b>\n\n\n\n

      Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n

      Exchanges<\/h2>\n\n\n\n

      We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n\n\n\n

      Gifts<\/h2>\n\n\n\n

      If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n\n\n\n

      If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n\n\n\n

      Shipping returns<\/h2>\n\n\n\n

      To return your product, you should mail your product to: {physical address}.<\/p>\n\n\n\n

      You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n

      Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n\n\n\n

      If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n\n\n\n

      Need help?<\/h2>\n\n\n\n

      Contact us at {email} for questions related to refunds and returns.<\/p>\n","_et_gb_content_width":"","footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/essentialwbbn.es\/eng\/wp-json\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/essentialwbbn.es\/eng\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/essentialwbbn.es\/eng\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/essentialwbbn.es\/eng\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/essentialwbbn.es\/eng\/wp-json\/wp\/v2\/comments?post=16"}],"version-history":[{"count":0,"href":"https:\/\/essentialwbbn.es\/eng\/wp-json\/wp\/v2\/pages\/16\/revisions"}],"wp:attachment":[{"href":"https:\/\/essentialwbbn.es\/eng\/wp-json\/wp\/v2\/media?parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}